Position: Project Coordinator
Application Deadline: Thursday September 28th, 2023
Part-time Contract Position: 24 hours per week
Anticipated Start Date: Oct. 16, 2023
Anticipated End Date: September 12, 2025
Work Conditions: Hybrid work including in-office presence and frequent travel within the Bruce Peninsula required.
Who we are:
Bruce Peninsula Hospice (BPH) is a non-profit, charitable community hospice serving Tobermory, Lion’s Head, Wiarton, Sauble Beach, and surrounding rural areas with in-home hospice and bereavement supports. Services are predominantly provided by volunteers who are screened and specially trained and serve in multiple capacities including providing direct client care, serving on the Board of Directors and/or Board Committees and helping with office work or fundraising. Our non-medical compassionate care is provided to individuals and families experiencing serious illness or grief at no cost and we work cooperatively with health care and community service providers. BPH has one permanent full-time paid staff person, the Manager of Volunteer Programs & Outreach. Founded in 1995, we have over 25 years of offering our compassionate care to over 1,000 people in our area. (www.bphospice.ca).
BPH is seeking a caring, compassionate and results oriented team player that brings a solid understanding of rural community service delivery. This person will Co-ordinate Bruce Peninsula Hospice’s new and existing in-home service delivery supports including meeting with clients and families, supporting direct service volunteers and completing intake, care plan and ongoing project reporting requirements.
The Project Coordinator will assist in the development of effective service delivery programs that meet the needs of our aging population and clients as they age well at home. The successful candidate will have strong interpersonal and communication skills, a health care or community service background and a commitment to quality care and confidentiality.
Responsible to the Project Lead, and working closely with the Manager, Volunteer Programs and Outreach, the Project Coordinator will:
• Contribute to the development, implementation and enhancement of new and existing services. Assist in the development of required organizational processes, policies and guidelines to ensure services are developed and delivered to a high professional standard.
• Respond to inquiries for service and meet individuals and families in their home or in community locations, describing the available supports, assessing the needs and implementing the required consent and care plan information to complete the intake of clients.
• Provide individuals and families with psychosocial, emotional and practical supports, offering referrals, resources, education and information as appropriate.
• Make arrangements to implement care plans utilizing available volunteer/staff resources and provide support and assistance to help meet care plan goals.
• Maintain ongoing contact with families and individuals who receive services to ensure quality of service and to help respond to changing needs. Reassess and revise care plans as needed.
• Advocate for the client and members of their circle of care when/where appropriate, providing resources and referrals as needed.
• Communicate and collaborate with local care providers to facilitate quality delivery of services to individuals and families.
• Ensure the privacy and confidentiality of all client information and records. Ensure ongoing compliance with HPCO In-Home Hospice and Grief and Bereavement Program Accreditation Standards.Complete required entry of records, notes and activity contacts and assist with project/client survey collection and statistics.
• Participate in external community events, promoting the services of the project both individually among families visited and in groups. Provide education in the community on topics related to Bruce Peninsula Hospice’s scope of expertise.
• Consult with the Manager on any issues involving client care, volunteers, health and safety or any other issues of concern.
• Adhere to all organization policies and procedures, and respect and uphold confidentiality.
Preference will be given to candidates with:
• Previous experience in hospice palliative care and knowledge of community resources relevant to the field
• Proven organizational, assessment, facilitation and communication skills.
• Post-secondary education in social work, nursing or a related field.
• Excellent active listening skills, communication (verbal and written) interpersonal and relationship management skills, including working with seniors and volunteers.
• Highly organized with excellent attention to detail, problem-solving skills and workflow organization.
• Relevant work experience in a related non-profit, healthcare or community service setting. Proven ability to work with others.
• Computer literacy (Word, Excel, PowerPoint).
• Comfort working with older individuals, persons experiencing serious illness and with discussing quality of life, aging well and end‐of‐life issues.
• Knowledge of volunteer management and experience in coordination of volunteers an asset.
• Availability to work flexible hours, including evenings as needed; and proven ability to work remotely.
• Travel throughout the Bruce Peninsula is required. A reliable vehicle, class G license and two-million-dollar insurance policy is necessary.
• Integrity, commitment to protecting the confidentiality and privacy of persons served and a healthy sense of humour and fun!
• Reside within our service area and have familiarity and knowledge of the Bruce Peninsula.
• The successful candidate will be required to complete Hospice Palliative Care training and provide a Vulnerable Reference Check.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualified applicants can apply by sending their cover letter and resume to firstname.lastname@example.org by no later than Thursday September 28th at 5:00 pm EST.